A logo for the total package for personal friendly service

About Us

We provide a single point of contact providing everything a business could need in terms of Information Technology, Communications or anything related to it.

Our aim is to look after clients business needs from single individuals to large multi-nationals. Locally in Kent or farther afield in Europe, the one thing they all have in common is that they require and appreciate a personal, professional and bespoke service.


Think of us as your entire IT department, without having to employ all of those skills in-house to run your business!

Gian in a tuxedo is smiling in a black and white photo

Gian Bertorelli

Owner & Managing Director

In the competitive realm of the newspaper industry, a desire emerged to assist the SME business sector. This led to offering corporate-level consultancy and advice to companies that would otherwise lack access to such resources. The role evolved beyond mere support engineering to embody that of an "IT Director/Manager," taking responsibility at all levels for whatever needs might arise.


However, it quickly became evident that to provide a professional, friendly, and quality service, it was essential to selectively partner with clients who would both benefit from and value the services offered, thereby fostering their business growth.


Management of clients spans across the country and even into Southern Europe, all of whom come highly recommended by other clients. Serving a diverse clientele ranging from 1 to 100 employees across various sectors—including Finance, Medical, Music, Manufacturing, and the Health Industry—the focus remains on delivering personalised service tailored to each business's unique needs.

FAQs

  • What services does The Total Package offer?

    We specialise in a comprehensive range of IT and Communications services, designed to cater to businesses of all sizes. From managed IT services, cybersecurity, cloud solutions, to telecommunication services, we tailor our offerings to meet your specific business needs.


  • How does The Total Package ensure personalised service?

    Our approach involves understanding your unique business requirements and challenges. We assign a dedicated account manager to your business, ensuring you receive personalised attention and solutions crafted to fit your needs precisely.



  • Can The Total Package support businesses outside of the local area?

    Absolutely. While we are proud of our roots, our services extend beyond local boundaries to support businesses across Europe. Our remote support capabilities and network of professionals ensure your business receives the same level of care and expertise, regardless of location.



  • What makes The Total Package different from other IT service providers?

    Our commitment to building long-term relationships sets us apart. With over 40 years of experience between us in forging strong partnerships with our clients, we prioritise reliability, continuous service excellence, and a personal touch in all we do. This dedication to our clients' success is what makes us more than just a service provider; we're your trusted IT partner.






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