Photo by Tim van der Kuip on Unsplash At The Total Package, we’re proud to celebrate our 16-year partnership with Zen Internet, as they achieve an extraordinary milestone: being named Best Broadband ISP by PC Pro for the 21st consecutive year. This remarkable achievement is a testament to Zen’s unwavering commitment to quality, reliability, and customer care—values we’ve shared and delivered to SMEs across the South East of England and Europe for over a decade. Why Zen is the Ideal Broadband Partner for SMEs Zen’s approach to broadband goes beyond speed and technical jargon—it’s about delivering reliable, customer-focused service that helps businesses thrive. Their philosophy perfectly aligns with ours: building relationships based on trust and delivering consistent quality. Here’s what Zen’s customers had to say in the PC Pro survey: “...so much better in every way than any of our many previous providers.” “So easy to deal with.” These values reflect what we prioritise at The Total Package: empowering Kent-based SMEs with broadband solutions that are simple, reliable, and tailored to business needs. How Zen Broadband Benefits Your SME Zen’s award-winning broadband isn’t just about recognition—it’s about tangible benefits that help your business succeed in a competitive market. Here’s how our partnership with Zen delivers for SMEs: Unmatched Reliability: Zen scored more than 90% in every PC Pro category, including reliability, value, and customer support. Downtime is costly for SMEs—Zen ensures you stay connected when it matters most. Business-Focused Support: Like Zen, we focus on understanding your business's unique needs, ensuring seamless connectivity that supports daily operations, remote work, and collaboration tools. Future-Proof Technology: Zen’s gigabit-speed broadband keeps your business ahead of the curve, supporting everything from video conferencing to cloud-based systems with ease. A Partnership Built on Shared Values At The Total Package, we believe in working with partners who share our commitment to ethical and forward-thinking business practices. Zen’s ongoing efforts to achieve Net Zero by 2040 and maintain their B Corp certification reflect their dedication to sustainability—something we know many of our SME clients value. By choosing The Total Package, you’re not only getting a reliable broadband partner but also contributing to a more sustainable future for your business and the planet. Why Choose The Total Package for Your Business Broadband? For over 16 years, we’ve been helping SMEs across South East of England and Europe stay connected to what matters most. With a deep understanding of the challenges small businesses face, we provide tailored broadband solutions that are: Reliable: Minimising downtime and ensuring seamless day-to-day operations. Scalable: Supporting your business as it grows, with technology that adapts to your needs. Customer-Focused: Backed by our expertise and Zen’s award-winning service, we make broadband simple and stress-free. Our broadband solutions are designed with Kent-based businesses in mind, ensuring you have the connectivity to power productivity and innovation. Thank You for Trusting Us As Zen reflects on their 21st year of excellence, we want to thank our SME clients for trusting The Total Package to deliver award-winning broadband solutions. Zen’s success inspires us to continue building on the same principles of reliability, service, and innovation. Is Your Broadband Supporting Your Business Goals? Let us help you take your connectivity to the next level. Get in touch today to explore how The Total Package, powered by Zen Internet, can deliver the reliable, future-proof broadband your SME needs to succeed. Key Takeaways 21 Years of Excellence: Zen Internet has been named Best Broadband ISP by PC Pro for 21 consecutive years, showcasing consistent quality and reliability. Reliability SMEs Can Trust: Zen earned over 90% in categories like reliability, value, and customer support, ensuring minimal downtime for businesses. Future-Proof Technology: Zen’s gigabit-speed broadband supports SMEs with cutting-edge solutions for remote work, cloud systems, and collaboration tools. Sustainability Commitment: Zen is dedicated to achieving Net Zero by 2040 and maintaining B Corp certification, reflecting shared values of sustainability and responsibility. Kent-Based Expertise: The Total Package delivers tailored broadband solutions for SMEs across South East of England and Europe, designed to support business growth and innovation. Why It Matters: By choosing The Total Package and Zen Internet, you’re accessing award-winning broadband backed by a commitment to excellence and customer care. Broadband and Beyond: Comprehensive IT Solutions for SMEs At The Total Package, we know that reliable broadband is just the beginning. To help your business succeed, we offer a full suite of IT services designed to work together seamlessly: Managed IT Support: Keep your systems running efficiently with proactive support and maintenance. Cloud Services: Optimise your collaboration and data storage with secure, scalable cloud solutions powered by Zen’s reliable broadband. Cybersecurity: Protect your business from online threats with tailored cybersecurity solutions. VoIP Telephony: Improve communication with cost-effective, high-quality VoIP systems. Hardware Procurement: Get the right equipment to maximise your business's performance. Custom IT Solutions: Let us create tailored strategies to align IT with your business objectives. By integrating these services with Zen’s award-winning broadband, we provide SMEs with a complete IT ecosystem that supports growth, improves efficiency, and enhances productivity. Get the Total Package Today Ready to take your IT to the next level? Contact us today to discover how The Total Package can deliver reliable broadband and integrated IT solutions tailored to your business needs.

As the January 2027 deadline for the Great British Switch Off (GBSO) approaches, the transition from traditional phone systems to modern digital communication solutions is becoming urgent. Waiting until the last moment could expose your business to service disruptions, rising costs, and cybersecurity risks. At The Total Package, we understand the challenges this shift presents and are here to make your transition seamless and stress-free. Short on time? Here are the top takeaways of this article.