A logo for the total package for personal friendly service

The Total Package for personal friendly service.

Welcome to The Total Package, your go-to for IT and Communications solutions designed to give you peace of mind. With personalised support, we're committed to building long-term relationships, proven by clients who have been with us for over 20 years. Serving businesses locally and across Europe, we simplify your tech needs, freeing you from the complexities of an in-house IT department and allowing you to focus on your core activities.

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Awards

Zen, Circle of Excellence Winner

100% Client Satisfaction

5 start rating

EMERGENCY COVER

24/7

* Normal office hours are 09:00 - 18:00. We strive to be available for emergencies overnight or on weekends to keep our clients' systems online.


Contact

Our Services

Consultancy Icon

Consultancy

Project Management icon

PROJECT managemenT

Bespoke Developemnet

Bespoke development

Hardware Installation Icon

INSTALLATION

Networking and Security icon

Networking
and security

Training Icon

Training
 (as a group or one to one)

Support icon

Support
(remote or onsite)

Website Design Icon

WEbsite design
AND development

The Total Package

Our Partners

Our expertise and experience, combined with our strategic partnerships with top suppliers, enable us to deliver solutions that are not only innovative but also aligned with your business goals.

06.

08.

Why us

40+

Years of experience BETWEEN US

>50

Long term clients

24/7

EMERGENCY COVER*

* Whilst our normal office hours are 09:00 - 18:00hrs, we would do our very best to be available for emergencies overnight or on weekends should this be necessary to keep our client' systems online.

More about us
Group 4

”...These guys are not just any IT support company they are much much more. ”

Bernard Doherty, Whammy Bar PROMOTIONS

Group 4

“The Total Package have looked after my company for 22 years and they provide a professional, sophisticated and fantastic service second to none. Gian and the team go the extra mile every time and I cannot imagine running my company without such good IT support.”

Stephanie Neville, Director, Neville International

Group 4

“...they have provided a dedicated and personal service that we rate as second to none, allowing us to focus on our core business...”

Stuart Evans, Director, M&S Hire Limited

Read more

Latest Insights

An aerial view of a parking lot at night with cars and people.
by Gian Bertorelli 25 Jul, 2024
In the ever-evolving landscape of security technology, Ubiquiti stands at the forefront with its innovative AI-powered products. Here at The Total Package, we are proud to offer a range of Ubiquiti solutions that not only meet but exceed the demands of modern security needs. The Rise of AI in Security Artificial Intelligence (AI) has revolutionized various industries, and the security sector is no exception. Ubiquiti has seamlessly integrated AI into their latest camera models, enhancing detection and analysis capabilities. These advancements provide superior accuracy and reliability, crucial for safeguarding both residential and commercial properties. Key Features of Ubiquiti's AI-Enhanced Cameras AI Pro Camera The AI Pro camera is a top-tier solution for those seeking comprehensive security coverage. Key features include: 4K (8MP) Video Resolution: Ensures crystal-clear image quality. Advanced AI Detection: Capable of identifying people, reading license plates, and more. Long-Range IR Night Vision: Provides visibility up to 25 meters in low-light conditions. Far-Field Microphone Array: Facilitates two-way audio for enhanced communication ( Ubiquiti Store ) ( UBNTShop ). AI Bullet Camera The AI Bullet camera combines robustness with advanced AI capabilities, making it ideal for outdoor use: 2K (4MP) Video Resolution: Delivers high-definition images. Enhanced AI Precision: Greater accuracy in detecting objects and identifying threats. IR Night Vision: Ensures surveillance clarity up to 25 meters in darkness. Integrated Microphone: Enables audio recording to complement visual data ( Ubiquiti Store ). AI Theta Hub The AI Theta Hub is a versatile processing unit designed to work with various AI Theta lenses and audio modules: Modular Design: Connects seamlessly with different lenses and audio modules for customizable setups. Advanced AI Processing: Supports high-precision tasks like license plate recognition over long distances. Two-Way Audio: Facilitates clear communication through integrated audio support ( Ubiquiti Store ). Why Choose AI-Powered Security? The integration of AI in security systems offers several benefits: Enhanced Accuracy: AI algorithms significantly reduce false positives by accurately distinguishing between actual threats and benign movements. Comprehensive Coverage: High-resolution imaging and advanced detection capabilities ensure no detail is missed. Proactive Monitoring: AI can predict potential security breaches by analysing patterns, allowing for quicker response times. Experience the Future of Security with The Total Package At The Total Package, we are committed to providing cutting-edge security solutions that harness the power of AI. Our range of Ubiquiti products ensures that your security system is both state-of-the-art and reliable. Explore our offerings and find the perfect Ubiquiti solution for your needs. Contact u s to learn more about how we can help you enhance your security with Ubiquiti's AI-powered technology. For more details on the features and specifications of Ubiquiti's AI cameras, check out their official product pages: AI Pro Camera AI Bullet Camera AI Theta Hub .
A computer monitor with a futuristic design on it.
by The Total Package 18 Jul, 2024
Arcserve has been awarded the titles of Best Business Continuity Solution and Best Data Backup & Recovery Solutions Company for 2024 by Acquisition International Magazine. This recognition underscores Arcserve's commitment to delivering exceptional data protection solutions. Key Points on Arcserve's Award: Award Recognition: Best Business Continuity Solution and Best Data Backup & Recovery Solutions Company for 2024. Service Excellence: Celebrated for providing robust data protection against ransomware and disasters. Global Reach: Serving 235,000 customers through over 19,000 partners worldwide. Ensure your business's data is protected with industry-leading solutions from Arcserve. Contact The Total Package to integrate these award-winning data protection services into your operations. For more details, read the full press release on Arcserve: https://www.arcserve.com/press-releases/arcserve-wins-best-business-continuity-solution-named-best-data-backup-recovery You can also see the full list of Arcserve awards here: https://www.arcserve.com/aw  ards
A man and a woman are looking at a laptop computer.
by The Total Package 18 Jul, 2024
Zen Internet has proudly won the prestigious Which? Customer Service Brand of the Year award, a testament to their dedication to exceptional service and customer satisfaction. This recognition highlights Zen's commitment to quality, support, and value, setting them apart in the broadband industry. Key Points on Zen's Customer Service Award Award: Won the first-ever Which? Customer Service Brand of the Year award. Customer Commitment : Recognised for exceptional service, technical support, and value for money. Continuous Improvement: Dedicated to maintaining high standards and introducing new features for customers. Join the many satisfied customers of Zen Internet and ensure your business stays ahead with the fastest and most reliable internet speeds available in the UK. Contact The Total Package for seamless broadband solutions that put you first. Read the full article here: https://www.zen.co.uk/blog/posts/zen-blog/2024/06/06/zen-celebrates-customer-service-award-win/
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