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We have just won a very prestigious award!
Gian Bertorelli • Jun 20, 2021
Zen, Circle of Excellence - 2021 Winner
This amazing award recognises Zen partners who deliver service excellence to their customers. It’s rated by an independent Net Promoter Score survey and for 2021 we came out on top with a superb score of 100% from feedback they received directly from our clients!
A huge thank you all our loyal clients!
A bit about Zen Internet . . . .
Their approach
Zen is different. They think that their unique approach to business is better for their staff, better for our customers, and better for the community. In all these areas, they want to make a positive impact. They believe that good business is ethical business, and have nearly two and a half decades of continuous growth to prove it.
Their vision
Connecting people to make life and business better.This is their vision. They offer the products and services that make communicating and collaborating - at work or at home - easier.
Their mission
Bringing together great people and the right technology to deliver the best service in the market.They achieve their vision by delivering on their mission - to support their products and services with highly knowledgeable, approachable and helpful staff.
Award winning service and expertise
They champion the needs of their and our customers:
- Their support and expertise is award-winning and UK-based.
- Whether you're an individual or a big business, you'll have access to expert staff who care about you.
- They don't operate an anonymous, remote call centre and they don't read from scripts. If you have a problem, the first person you call will take responsibility for resolving it.
People first approach
They believe putting people first is a better way of doing business
- Happy, committed staff give a better service to customers. They have been PC Pro magazine’s Best Broadband Provider for 14 consecutive years.
- They invest in staff training, development and wellbeing. That’s why they are one of the Sunday Times’ 100 Best Companies to Work For.
- They are in business to make people happy – staff, customers and suppliers.
They are independent
Their independence means they can make better long-term decisions for their and our customers
- With no shareholders to satisfy, they can reinvest profits into improving their products and services.
- They will always be an independent British business, and never become the subsidiary of some anonymous corporation.
- They operate one of the UK’s largest independent data networks.
Both Zen and The Total Package share so many of the same values and therefore we have no hesitation in recommend them to our clients
In the ever-evolving landscape of security technology, Ubiquiti stands at the forefront with its innovative AI-powered products. Here at The Total Package, we are proud to offer a range of Ubiquiti solutions that not only meet but exceed the demands of modern security needs. The Rise of AI in Security Artificial Intelligence (AI) has revolutionized various industries, and the security sector is no exception. Ubiquiti has seamlessly integrated AI into their latest camera models, enhancing detection and analysis capabilities. These advancements provide superior accuracy and reliability, crucial for safeguarding both residential and commercial properties. Key Features of Ubiquiti's AI-Enhanced Cameras AI Pro Camera The AI Pro camera is a top-tier solution for those seeking comprehensive security coverage. Key features include: 4K (8MP) Video Resolution: Ensures crystal-clear image quality. Advanced AI Detection: Capable of identifying people, reading license plates, and more. Long-Range IR Night Vision: Provides visibility up to 25 meters in low-light conditions. Far-Field Microphone Array: Facilitates two-way audio for enhanced communication ( Ubiquiti Store ) ( UBNTShop ). AI Bullet Camera The AI Bullet camera combines robustness with advanced AI capabilities, making it ideal for outdoor use: 2K (4MP) Video Resolution: Delivers high-definition images. Enhanced AI Precision: Greater accuracy in detecting objects and identifying threats. IR Night Vision: Ensures surveillance clarity up to 25 meters in darkness. Integrated Microphone: Enables audio recording to complement visual data ( Ubiquiti Store ). AI Theta Hub The AI Theta Hub is a versatile processing unit designed to work with various AI Theta lenses and audio modules: Modular Design: Connects seamlessly with different lenses and audio modules for customizable setups. Advanced AI Processing: Supports high-precision tasks like license plate recognition over long distances. Two-Way Audio: Facilitates clear communication through integrated audio support ( Ubiquiti Store ). Why Choose AI-Powered Security? The integration of AI in security systems offers several benefits: Enhanced Accuracy: AI algorithms significantly reduce false positives by accurately distinguishing between actual threats and benign movements. Comprehensive Coverage: High-resolution imaging and advanced detection capabilities ensure no detail is missed. Proactive Monitoring: AI can predict potential security breaches by analysing patterns, allowing for quicker response times. Experience the Future of Security with The Total Package At The Total Package, we are committed to providing cutting-edge security solutions that harness the power of AI. Our range of Ubiquiti products ensures that your security system is both state-of-the-art and reliable. Explore our offerings and find the perfect Ubiquiti solution for your needs. Contact u s to learn more about how we can help you enhance your security with Ubiquiti's AI-powered technology. For more details on the features and specifications of Ubiquiti's AI cameras, check out their official product pages: AI Pro Camera AI Bullet Camera AI Theta Hub .
Arcserve has been awarded the titles of Best Business Continuity Solution and Best Data Backup & Recovery Solutions Company for 2024 by Acquisition International Magazine. This recognition underscores Arcserve's commitment to delivering exceptional data protection solutions. Key Points on Arcserve's Award: Award Recognition: Best Business Continuity Solution and Best Data Backup & Recovery Solutions Company for 2024. Service Excellence: Celebrated for providing robust data protection against ransomware and disasters. Global Reach: Serving 235,000 customers through over 19,000 partners worldwide. Ensure your business's data is protected with industry-leading solutions from Arcserve. Contact The Total Package to integrate these award-winning data protection services into your operations. For more details, read the full press release on Arcserve: https://www.arcserve.com/press-releases/arcserve-wins-best-business-continuity-solution-named-best-data-backup-recovery You can also see the full list of Arcserve awards here: https://www.arcserve.com/aw ards
The planned switch-off of the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) has been delayed from December 2025 to January 2027. This decision, made by BT Group, aims to ensure a smoother transition for all, particularly vulnerable customers. Below are the key points to keep in mind. Key Points on Openreach Switch Off Delay to 2027 New Timeline: The switch-off is now set for January 2027. Transition Readiness: Ensure readiness for the digital switch. Vulnerable Customers: Extra time to assist vulnerable customers. Continued Preparations: Keep preparing as planned. Digital Migration: Moving to digital solutions remains critical. Ensure your business is ready for the digital transition. Contact The Total Package for expert guidance on migrating to digital solutions seamlessly and efficiently. Visit our website or call us today ! For more details, read the full article on Zen Internet . Photo by Mikhail Nilov from Pexels
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